Short version: this site has no forms, no accounts and no ads. Analytics only run if you allow them. If you write to me, I use what you send to answer and to do the work.
Who is responsible
IT Assist, obrt — owner's legal name, Street, Pula, Croatia. OIB 00000000000. Contact: any channel on the Contact page; email is best for anything about your data.
What is collected
- Technical logs. When you open a page, the hosting provider (Cloudflare) briefly processes your IP address, browser and time of the request to deliver the site and keep it secure.
- Analytics — only with your consent. Google Analytics, PostHog and Microsoft Clarity record which pages you visit, your device type and approximate location (country or city), with IP addresses shortened or masked. Details in the Cookie policy.
- Messages you send me. If you write via Telegram, WhatsApp, LinkedIn, Instagram or email, I see what you send and your contact details on that service. Those services handle the messages under their own policies.
Why, and on what basis
- Delivering and protecting the site — legitimate interest (GDPR art. 6(1)(f)).
- Analytics — your consent (art. 6(1)(a)), which you can withdraw any time.
- Answering you and working together — steps before a contract and the contract itself (art. 6(1)(b)); invoices and records — legal obligation (art. 6(1)(c)).
Who else processes it
Cloudflare (hosting), Google, PostHog and Microsoft (analytics, only with consent), and the messaging service you chose. Some of them process data outside the EU; transfers rely on the EU–US Data Privacy Framework or the EU standard contractual clauses.
How long
Technical logs — as short as the hosting provider keeps them. Analytics — up to 14 months. Conversations — as long as we work together and a reasonable time after; invoices and accounting records — as long as Croatian law requires.
Your rights
You can ask for a copy of your data, have it corrected or deleted, limit or object to its use, take it with you, and withdraw consent at any time. Write to me and I'll answer within a month. You can also complain to the Croatian data protection agency (AZOP, azop.hr) or the authority in your country.
Changes
If this policy changes, the date at the top changes too; for anything important I'll ask for consent again.